Effective date: April 24, 2026
These Terms of Service ("Terms") govern your use of the services provided by Navicore Services, Inc., a Florida corporation doing business as Power Admin Solutions and Power Admin AI ("we," "us," or "our"). By using the Services, you agree to these Terms.
We provide AI-powered automation services, including voice AI for phone handling, email automation, SMS automation, document processing, and CMS/CRM integration (collectively, "the Services").
To use the Services, you must be at least 18 years old, have the legal authority to bind yourself or your organization, provide accurate information during account creation, and not be prohibited from using the Services under applicable law.
You are responsible for maintaining the confidentiality of your credentials and for all activity on your account. Notify us immediately of any unauthorized access. We reserve the right to suspend or terminate accounts for violations of these Terms.
You may not use the Services to send spam or unsolicited communications; harass, threaten, or defraud; transmit malware; disrupt systems; attempt unauthorized access; violate any law; infringe intellectual property; process data without authorization; or misrepresent your identity. We may suspend or terminate access for violations.
AI systems are not infallible. We do not guarantee the accuracy of AI-generated responses, and the Services are not a substitute for professional judgment or legal advice. You are responsible for reviewing communications before sending where review is configured. Performance depends on your configuration, instructions, and the quality of your source data. We do not warrant uninterrupted, error-free, or completely secure service.
We treat all information you provide (client data, business processes, communications) as confidential. We use it solely to provide the Services, do not disclose it to third parties except as necessary or legally required, implement appropriate security measures, and return or destroy it upon termination or request. Our pricing, technical processes, and proprietary methods are our confidential information, which you agree not to disclose. Confidentiality does not apply to information that becomes publicly available without fault of the receiving party, was known before disclosure, is independently developed, or must be disclosed by court order or legal requirement (with notice where permitted).
Our Privacy Policy is incorporated into these Terms. You retain all ownership of your data; we claim no ownership of your client data, communications, or business information, and we do not sell data or share it with third parties for marketing.
The Services use third-party AI providers (Anthropic and OpenAI) for natural language processing. You acknowledge that data is transmitted to these providers for processing, that we use API configurations that prevent model training where available, that providers process data solely to generate responses without retention, and that all transmission is encrypted. Security measures include TLS 1.2+ in transit, AES-256 at rest, two-factor authentication, and role-based access controls. Data is retained for the duration of the service relationship plus a reasonable period, per the Privacy Policy.
The Services, software, algorithms, interfaces, documentation, and content are owned by us or our licensors; these Terms grant no ownership rights. You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription for internal business purposes. You retain rights to your content and data, and grant us a limited license solely to provide the Services. You grant us the right to use feedback and suggestions without obligation.
The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure, or that AI-generated content will be accurate, appropriate, or suitable for your purposes. You are responsible for reviewing AI communications and ensuring professional standards.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill, even if advised of the possibility. Our total liability for all claims is capped at the amounts you paid in the preceding 12 months. These limitations do not apply to gross negligence, willful misconduct, fraud, or liability that cannot be limited under applicable law. You acknowledge this allocation of risk is a fundamental basis of the bargain.
You agree to indemnify, defend, and hold harmless the company and its officers, directors, employees, agents, and affiliates from claims, liabilities, damages, losses, costs, and expenses (including attorney fees) arising from your use of the Services, your violation of these Terms or of law, your violation of third-party rights, communications sent via the Services on your behalf, or data you provide without authorization.
These Terms take effect when you first access the Services and continue until terminated. You may terminate at any time by written notice; termination does not relieve payment obligations. We may terminate or suspend immediately for breach, non-payment, legal requirement, or discontinuation of the Services. Upon termination your rights cease immediately; we provide a reasonable opportunity (typically 30 days) to retrieve your data. Confidentiality, limitation of liability, and indemnification provisions survive.
These Terms are governed by Florida law without regard to conflict of law principles. Before formal proceedings, the parties will attempt informal resolution via the contact form; we attempt resolution within 30 days. Unresolved disputes go exclusively to the state or federal courts of Florida, and you consent to their jurisdiction. Both parties waive any right to a jury trial where the law permits. Claims must be brought within one year of the cause of action or are permanently barred.
We may modify these Terms. For material changes we update the date above, notify you by email or in-service notice, and delay effectiveness by 30 days unless you terminate. Continued use after the effective date constitutes acceptance.
We may modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, and use reasonable efforts to give advance notice of material negative changes.
These Terms, the Privacy Policy, and any service agreements are the entire agreement. If a provision is unenforceable, the rest remain in effect. Non-enforcement is not waiver. You may not assign without written consent; we may assign without restriction. No partnership, joint venture, agency, or employment relationship is created. We are not liable for failures caused by circumstances beyond our reasonable control (natural disasters, war, terrorism, labor disputes, government actions, internet failures). We provide notices via the Services, your account email, or website posting; you provide notices via the contact form. Headings are for convenience only.
Questions about these Terms: use the contact form. We respond within 5 business days.
Navicore Services, Inc.
d/b/a Power Admin Solutions / Power Admin AI
5201 W Kennedy Blvd, Suite 925
Tampa, FL 33609
